Totem Lake, Kirkland · Since 1987
Collision repair is everything it takes to put a vehicle back to the way it was before the accident: a written damage estimate, disassembly to find hidden damage, structural and panel repair, replacement parts where a repair is not safe, refinishing in a color-matched paint, and a final check that every light, sensor and panel gap is right. L-M Body Shop has been doing exactly that in Totem Lake, Kirkland since 1987.
You are not a claim number here. Lorri and the team walk you through the estimate, call your insurance company with you, arrange a rental car through Enterprise if you need one, and send you home in a clean car inside and out.
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Modern bumpers are designed to look fine after an impact while the brackets, absorbers, radar sensors and reinforcement bar behind them are crushed. The same is true of quarter panels and doors. That is why our estimate is written only after a technician has looked, and why we tell your insurer about additional damage the moment we find it on teardown rather than surprising you at pickup.
Every repair is done to manufacturer repair procedures. Panels are replaced when a repair would compromise strength, welds are made where the manufacturer says to weld, and safety systems are checked before the car leaves.
Free Estimate
Small bumper and fender repairs are often two to four days. Repairs that need structural work, several panels or parts on back order can take two weeks or longer. We give you a realistic target date once the car is torn down and the parts are ordered, and we call you when something changes. If your insurance policy includes rental coverage, we coordinate the rental so you are not without a car.
Free Estimate
Make sure everyone is safe, exchange information, and photograph the damage and the scene. Then call us before you call the insurance company if you can. We will explain what to say when you open the claim, remind you that Washington law lets you choose any repair shop, and get your car in for an estimate. If the car is not drivable we can help arrange the tow to our shop on NE 126th Place, just off I-405 at Totem Lake.
Free Estimate
Chevrolet Camaro: rear quarter and bumper collision repair
Nissan 370Z: front end collision repair and refinish
Pontiac Vibe: front bumper, fender and headlight
The most common repair we do. Scuffs and cracks repaired, crushed bumpers replaced, sensors and brackets checked, refinished to match.
Learn moreWhen the hit went deeper than the sheet metal. Structural damage measured, pulled and welded to factory specification.
Learn moreComputer-matched paint, blended into the surrounding panels so the repair disappears. Scratches, chips, single panels or the whole car.
Learn moreAll major insurance companies accepted. We open the claim with you, talk to the adjuster, handle supplements and arrange the rental.
Learn moreLocal details for collision repair in the cities and neighborhoods around our Totem Lake shop.
Great service and great people. I had passenger side door's panel came off due to a little accident. I reached out to multiple body shop but LM body shop struck great impression in my mind. In the first interaction I knew that they're genuine and not trying to scam you. One of the part from the panel seems to be reusable and advised me to buy part by myself, so I can return if they don't ended up using it while repairing. And they didn't use it and saved me $500. Other bodyshops that I went, they never offered me this option and asked me to replace good part as well. In addition to that I didn't have to take the appointments for the quote, like I had to for the other places. They gave me quote promptly and squeezed the repair in their schedule as soon as the part arrived. I would definitely recommend this body shop to my friends and family.
Lorri and her team were amazing. This was my first time dealing with collision repairs and an insurance claim after someone damaged my rear bumper, so I wasn’t really sure what to expect. They took the time to answer my questions, explain the process, and made everything feel much less stressful. Lorri was calm, kind, and incredibly easy to communicate with from start to finish. Her customer service really stood out and made a difficult situation so much easier to navigate. Highly recommend for quality repairs and excellent customer service.
I can't say enough good things about L-M Body Shop. I brought my brand-new Lexus in for a scratch, and Lorri took the time to try the least invasive solution before recommending a repair. The result exceeded my expectations, and I truly appreciated the honesty and care. It's refreshing to find a shop that genuinely looks out for its customers. Thank you again, Lorri!
No. Stop by Monday through Friday between 8 am and 5 pm and we will look at the car while you wait. You can also send photos through our online estimate form and we will reply with a preliminary number.
No. In Washington the choice of repair shop is yours. An insurer can suggest a shop from its network, but it cannot require you to use it, and it still has to pay for a proper repair at the shop you choose. L-M Body Shop works with every major insurer and is a Direct Repair shop for The Hartford.
It depends on your policy, the age of the vehicle and what is safe. We explain the difference between OEM, aftermarket and recycled parts on your estimate, and we will never install a part we would not put on our own car.
Minor repairs take a few days. Larger repairs depend on structural work and parts availability. You get a target date once the car is torn down, and we keep you posted along the way.
Yes. We coordinate with Enterprise so a rental can be ready when you drop off, and we handle the paperwork with your insurer if your policy includes rental coverage.
More answers on the Collision Repair Q&A page, or call (425) 821-8074.
