Serving Totem Lake from Totem Lake, Kirkland
Totem Lake is the neighborhood L-M Body Shop calls home. We are on NE 126th Place behind the dealership row, within walking distance of the Village at Totem Lake and EvergreenHealth. A fender bender in the Totem Lake neighborhood does not have to turn into weeks of phone calls. L-M Body Shop writes the estimate, opens the claim with you, handles the supplements and gets the car back looking like nothing happened.
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Totem Lake Boulevard, NE 124th and NE 132nd carry heavy traffic on and off I-405, and the shopping center lots generate a steady stream of door dings, cart dents and backing collisions. We fix a lot of bumpers from this neighborhood. With the dealerships next door, Totem Lake has a lot of newer Toyotas, Hondas, Hyundais and Nissans on the road, many with parking sensors and cameras in the bumpers that have to be checked after any hit.
About Collision Repair
Collision repair at L-M Body Shop means a written estimate, teardown to find the damage a photo cannot show, structural and panel repair to manufacturer procedures, computer-matched refinishing, and a check of every light, sensor and gap before the car goes home. We talk to your insurance adjuster so you do not have to, and we arrange a rental through Enterprise. Here is how it works for Totem Lake drivers: bring the car in or send photos, get a written estimate, drop off when parts arrive, and pick up a finished car on the date we gave you. If hidden damage shows up on teardown we send the supplement to your insurer and keep you posted.
We work with every major insurer and are a Direct Repair shop for The Hartford, but we work for you. Honest estimates, repairs done to manufacturer procedures, and a phone that gets answered by someone who knows your car.
Our collision repair customers come from Village at Totem Lake, EvergreenHealth, NE 124th Street, Totem Lake Boulevard, Cross Kirkland Corridor and the rest of the Totem Lake neighborhood. If you are in Totem Lake you can drop the car off and walk to lunch. We are minutes from EvergreenHealth and the Village at Totem Lake.
Call (425) 821-8074 or use the online estimate form and a real person will get back to you, usually the same business day. We are at 13209 NE 126th Pl, Suite A140 in Totem Lake, If you are in Totem Lake you can drop the car off and walk to lunch. We are minutes from EvergreenHealth and the Village at Totem Lake.
Free Estimate
Collision happens, you call your insurance company, and then you call us. We work with every carrier below and many more, and we have handled claims from this same Totem Lake building since 1987. Don't see yours? Call (425) 821-8074, we almost certainly work with them too.
Also USAA, PEMCO, The Hartford, Mutual of Enumclaw, Esurance and any other carrier that writes auto policies in Washington.
After a collision the first call is usually to the insurance company, and the adjuster may steer you toward a "preferred" or "network" shop. In Washington the choice of repair shop is yours. Your insurer cannot require you to use a particular shop, and it still has to pay for a proper repair at the shop you pick.
Walk in Monday through Friday 7:30 to 5, or send photos through the online estimate form. You get a written estimate, free, with no appointment needed.
Using insurance? We open or update the claim with you, send our estimate and photos to the adjuster and remind them that you chose the shop.
Teardown, hidden damage documented, structure measured if needed, repairs to manufacturer procedures and computer-matched paint. Rental arranged through Enterprise.
Lights, sensors and panel gaps checked, the car washed and vacuumed, and a walk-around with you before you drive off. Small future scratches touched up free.
Neighborhoods we serve in Totem Lake: Village at Totem Lake, EvergreenHealth, NE 124th Street, Totem Lake Boulevard, Cross Kirkland Corridor, NE 132nd Street. All services · Gallery · Before & after
Great service and great people. I had passenger side door's panel came off due to a little accident. I reached out to multiple body shop but LM body shop struck great impression in my mind. In the first interaction I knew that they're genuine and not trying to scam you. One of the part from the panel seems to be reusable and advised me to buy part by myself, so I can return if they don't ended up using it while repairing. And they didn't use it and saved me $500. Other bodyshops that I went, they never offered me this option and asked me to replace good part as well. In addition to that I didn't have to take the appointments for the quote, like I had to for the other places. They gave me quote promptly and squeezed the repair in their schedule as soon as the part arrived. I would definitely recommend this body shop to my friends and family.
Lorri and her team were amazing. This was my first time dealing with collision repairs and an insurance claim after someone damaged my rear bumper, so I wasn’t really sure what to expect. They took the time to answer my questions, explain the process, and made everything feel much less stressful. Lorri was calm, kind, and incredibly easy to communicate with from start to finish. Her customer service really stood out and made a difficult situation so much easier to navigate. Highly recommend for quality repairs and excellent customer service.
I can't say enough good things about L-M Body Shop. I brought my brand-new Lexus in for a scratch, and Lorri took the time to try the least invasive solution before recommending a repair. The result exceeded my expectations, and I truly appreciated the honesty and care. It's refreshing to find a shop that genuinely looks out for its customers. Thank you again, Lorri!
No. Washington law lets you choose any repair shop. Your insurer can recommend network shops but cannot require one, and it still pays for a proper repair at L-M Body Shop.
If you are in Totem Lake you can drop the car off and walk to lunch. We are minutes from EvergreenHealth and the Village at Totem Lake.
Yes. We coordinate with Enterprise so a rental is ready at drop-off and handle the paperwork with your insurer if your policy includes rental coverage.
More answers on the Collision Repair Q&A page, or call (425) 821-8074.
