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Auto Body & Paint for Totem Lake Drivers

Totem Lake is the neighborhood L-M Body Shop calls home. We are on NE 126th Place behind the dealership row, within walking distance of the Village at Totem Lake and EvergreenHealth. Scuffs, scratches, dents and faded panels on Totem Lake vehicles get the same treatment at L-M Body Shop: honest assessment, proper prep, factory-matched paint and a blend into the surrounding panels.

(425) 821-8074

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Auto Body & Paint in Totem Lake, L-M Body Shop

Why Do Totem Lake Vehicles End Up Needing Auto Body & Paint?

Totem Lake Boulevard, NE 124th and NE 132nd carry heavy traffic on and off I-405, and the shopping center lots generate a steady stream of door dings, cart dents and backing collisions. We fix a lot of bumpers from this neighborhood. With the dealerships next door, Totem Lake has a lot of newer Toyotas, Hondas, Hyundais and Nissans on the road, many with parking sensors and cameras in the bumpers that have to be checked after any hit.

About Auto Paint
Auto Paint & Refinishing at L-M Body Shop in Kirkland

How Does Auto Body & Paint Work for Totem Lake Customers?

Auto body and paint work at L-M Body Shop covers scratches, chips, scuffed and cracked bumpers, dented panels and full refinishing. Damage is repaired properly first, then color is mixed to your factory code, test sprayed, blended into the adjacent panels and clear-coated in our paint booth so the repair disappears. For Totem Lake customers the process is straightforward: a free look at the damage, a written estimate that separates repair from refinish, the body work, priming and block sanding, then color matched to your paint code, blended and clear-coated in the booth. Two to four days for most single-panel jobs.

Our paint shop is EnviroStars 5-Star certified, one of the first collision shops in Washington to earn it, and we are a Green Works member. Good paint work and responsible materials handling go together here.

Our auto body and paint work customers come from Village at Totem Lake, EvergreenHealth, NE 124th Street, Totem Lake Boulevard, Cross Kirkland Corridor and the rest of the Totem Lake neighborhood. If you are in Totem Lake you can drop the car off and walk to lunch. We are minutes from EvergreenHealth and the Village at Totem Lake.

Bring the car by 13209 NE 126th Pl, Suite A140 in Totem Lake for a free written estimate, Monday through Friday 7:30 am to 5 pm, or call (425) 821-8074.

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L-M Body Shop in Totem Lake, Kirkland

INSURANCE COMPANIES WE WORK WITH

every major carrier, plus Direct Repair for The Hartford

Collision happens, you call your insurance company, and then you call us. We work with every carrier below and many more, and we have handled claims from this same Totem Lake building since 1987. Don't see yours? Call (425) 821-8074, we almost certainly work with them too.

Also USAA, PEMCO, The Hartford, Mutual of Enumclaw, Esurance and any other carrier that writes auto policies in Washington.

You choose the body shop. Not your insurance company.

After a collision the first call is usually to the insurance company, and the adjuster may steer you toward a "preferred" or "network" shop. In Washington the choice of repair shop is yours. Your insurer cannot require you to use a particular shop, and it still has to pay for a proper repair at the shop you pick.

  • Network shops have agreements with the insurer. The agreement is with them, not with you.
  • Tell the adjuster: "I am taking it to L-M Body Shop in Kirkland." That is all it takes.
  • We send our estimate and photos to the adjuster, handle the supplement for hidden damage, and bill the insurer directly. You only pay your deductible.

How insurance claim repairs work at L-M

MORE SERVICES IN TOTEM LAKE

everything we fix for Totem Lake drivers

NEARBY AREAS WE SERVE

from our shop in Totem Lake, Kirkland

CUSTOMER REVIEWS

4.9 stars on Google from 265 reviews

Great service and great people. I had passenger side door's panel came off due to a little accident. I reached out to multiple body shop but LM body shop struck great impression in my mind. In the first interaction I knew that they're genuine and not trying to scam you. One of the part from the panel seems to be reusable and advised me to buy part by myself, so I can return if they don't ended up using it while repairing. And they didn't use it and saved me $500. Other bodyshops that I went, they never offered me this option and asked me to replace good part as well. In addition to that I didn't have to take the appointments for the quote, like I had to for the other places. They gave me quote promptly and squeezed the repair in their schedule as soon as the part arrived. I would definitely recommend this body shop to my friends and family.

Shalin MehtaGoogle review · a month ago

Lorri and her team were amazing. This was my first time dealing with collision repairs and an insurance claim after someone damaged my rear bumper, so I wasn’t really sure what to expect. They took the time to answer my questions, explain the process, and made everything feel much less stressful. Lorri was calm, kind, and incredibly easy to communicate with from start to finish. Her customer service really stood out and made a difficult situation so much easier to navigate. Highly recommend for quality repairs and excellent customer service.

Brenton LovellGoogle review · 2 months ago

I can't say enough good things about L-M Body Shop. I brought my brand-new Lexus in for a scratch, and Lorri took the time to try the least invasive solution before recommending a repair. The result exceeded my expectations, and I truly appreciated the honesty and care. It's refreshing to find a shop that genuinely looks out for its customers. Thank you again, Lorri!

Karin ChenGoogle review · 2 months ago
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AUTO BODY & PAINT IN TOTEM LAKE

questions from Totem Lake drivers

Will the paint match the rest of my car?

Yes. We mix to the factory paint code, test spray, compare under daylight-balanced light and blend the color into adjacent panels so there is no visible transition.

How long does paint work take for Totem Lake customers?

A spot repair or single panel is usually two to four days including cure time. Multi-panel and full repaints take longer, and we give you the schedule with the estimate.

Is it worth fixing a small scratch?

If it has gone through to bare metal, yes, before the Pacific Northwest rain turns it into rust. If it is only in the clear coat we may be able to polish it, and we will tell you so.

More answers on the Collision Repair Q&A page, or call (425) 821-8074.