I had an incident at a car wash that scratched and dented my hood. L-M body shop was able to get me in the same day I called for an estimate. They were super friendly and helpful, and took care of all of the logistics with the insurance company. They even offered to arrange a rental car for me. The repairs were done a day early and they called to let me know. If I ever need to go to a body shop again, I will definitely go back here! Professional, friendly, and they did a great job!